THE BALANCE IN LIFE
Some people come here after the gym. Some come instead of it. Some come to recover. Some come to de-bloat before dinner. Some just want to feel tighter in their clothes without doing the absolute most.
You can roll hard, or barely try at all.
You can come alone, or stay and talk for an hour. There’s no right way to do this.
That’s kind of the point.
Privacy Policy
Effective Date: September 4, 2026
ROLLHOUSE. is operated by Roll House LA LLC (“ROLLHOUSE.,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, book or purchase services, complete forms or waivers, communicate with us, or otherwise interact with ROLLHOUSE.
Information We Collect
Depending on how you interact with us, we may collect:
Contact information, including your name, email address, telephone number, and mailing address.
Account and booking information, including reservations, attendance, memberships, packages, guest bookings, and purchase history.
Payment and transaction information. Payments are processed through third-party payment providers, and ROLLHOUSE. generally does not store complete payment-card information.
Information you voluntarily provide through forms, waivers, surveys, messages, customer-service requests, or other communications.
Health or wellness information you voluntarily provide in connection with participation, safety, or liability waivers.
Device and website-usage information, including IP address, browser type, device information, pages viewed, referral source, cookies, and similar technologies.
We may collect information directly from you, automatically through our website, or through service providers that support our bookings, payments, communications, and business operations.
How We Use Information
We may use your information to:
Create and manage your account.
Process purchases, memberships, packages, and payments.
Schedule, confirm, modify, or cancel reservations.
Send appointment reminders and other service-related communications.
Provide customer support and respond to inquiries.
Send promotional emails or text messages when you have opted in.
Administer waivers, agreements, studio policies, and safety requirements.
Operate, maintain, secure, and improve our website, services, and customer experience.
Detect fraud, prevent misuse, and protect the rights and safety of ROLLHOUSE., our guests, and others.
Comply with legal, regulatory, accounting, or reporting obligations.
Text Messages
If you provide your mobile number and consent to receive text messages, ROLLHOUSE. may send you transactional messages, including booking confirmations, reminders, cancellations, account notices, and customer-service communications. If you separately opt in to marketing messages, we may also send promotional texts.
Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase. You may opt out at any time by replying STOP. Reply HELP for assistance or contact us at house@rollhousebody.com.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Disclose Information
We may disclose information to service providers that perform services on our behalf, including:
Website hosting and management providers, including Wix.
Booking, account-management, and customer-communication providers, including Mariana Tek and Xplor Growth.
Payment processors and financial-service providers.
Email, text-message, analytics, security, and technology providers.
Professional advisers, including attorneys, accountants, insurers, and consultants.
These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by law.
We may also disclose information when required by law, to respond to legal process, to protect legal rights or safety, to investigate suspected fraud or misuse, or in connection with a merger, financing, sale, or transfer of all or part of our business.
ROLLHOUSE. does not sell personal information for money.
Cookies and Analytics
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and measure the effectiveness of communications.
You may adjust cookie settings through your browser or through any cookie controls available on our website. Disabling cookies may affect certain website features.
Our website may not respond to traditional “Do Not Track” browser signals. Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, we will process it as required by law.
Your Choice and Privacy Rights
You may unsubscribe from promotional emails by using the unsubscribe link included in the message. You may opt out of promotional text messages by replying STOP.
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information; obtain information about how it is collected or disclosed; opt out of certain sales or sharing; limit certain uses of sensitive personal information; or exercise your rights without discriminatory treatment.
To submit a privacy request, email house@rollhousebody.com with the subject line Privacy Request. We may need to verify your identity before completing a request.
Data Retention and Security
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal, accounting, or reporting requirements.
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Third Party Links and Services
Our website may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, and ROLLHOUSE. is not responsible for their content or privacy practices.
Children's Privacy
ROLLHOUSE. services are not intended for children under 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take reasonable steps to delete it.
Changes to This Policy
We may update this Privacy Policy periodically. Any revised version will be posted on this page with an updated effective date. Your continued use of our website or services after an update is subject to the revised policy.
CONTACT US:
For questions or requests concerning this Privacy Policy, contact:
ROLLHOUSE. LA LLC dba ROLLHOUSE.
Email: house@rollhousebody.com
Website: rollhousebody.com